Compatible with
- 60 ml Fragrances
- 120 ml Fragrances
Specifications
- Dimension: 110 * 101 * 60mm
- Control: Bluetooth, Manual adjustment with 3 intensity levels
- Consumption: 0.3ml/hr at maximum
- Color: White/Black
- Material: Plastic
- Coverage: 750 sq ft
BEGIN YOUR FLAIR EXPERIENCE WITH NEO
Set up your NEO diffuser
1. Remove the Bottle
Gently lift the diffuser head and bottle out of the device.
2. Fill the Bottle
Unscrew the diffuser head and insert a 60 ml or 120 ml Flair fragrance bottle, or fill the empty bottle with your favorite Flair fragrance. For optimal performance, fill the bottle to a maximum of 90% of its capacity.
3. Reassemble the Diffuser
Securely screw the diffuser head back onto the bottle.
Align the assembly with the device and gently press it back into place.
4. Select Your Diffusion Mode
Press the power button to choose one of the following modes:
- SMART: personalized diffusion controlled through the Flair Home app
- 3H: 3 hours of intermittent diffusion
- 6H: 6 hours of intermittent diffusion
- OFF: turns the diffuser off
5. Manual Use or App Control
The NEO can be used directly from the built-in controls or connected to the Flair Home app for a more personalized experience.
Manual Use
- Select from 3 intensity levels.
- Choose between SMART, 3H, and 6H modes directly on the diffuser.
With the Flair Home App
Download the Flair Home app to unlock advanced features:
- Adjust diffusion frequency
- Create custom schedules
- Change intensity remotely (via bluetooth)
- Control your diffuser in real time
Our recommendation: Connect your diffuser to the Flair Home App to unlock the full Flair experience and enjoy effortless, automated scenting.
TROUBLESHOOTING
The Diffuser is Clogged or Not Diffusing Properly
Only use official Flair fragrances in your diffuser. The Neo Diffuser uses cold-air nebulization technology, meaning it requires absolutely no water, alcohol, or heat. Avoid using other essential oil blends, as their thick consistency can cause clogging and hinder scent diffusion.
I Can No Longer Smell the Fragrance
The human nose quickly gets accustomed to smells, so if you don't detect it, it doesn't mean it's not working. Step out of the room and re-enter with a "fresh nose." If the scent is still missing, check your Flair Scents app to ensure the 24/7 internal timer isn't scheduled to have the device off at that specific time.
The Scent is Overwhelming or Causes Discomfort
A general rule is "less is more." Adjust the fragrance intensity to suit your room size. You can easily do this manually using the control button (which has 3 intensity levels) or through the Flair Scents app via Bluetooth.
App Connectivity or Scheduling Problems
Ensure your smartphone's Bluetooth is turned on and paired with the Neo diffuser. The device uses the Flair Scents app (available on iOS and Android). Through the app, you can set up to 5 different timer schedules to control when the device turns on and off throughout the week.
Internal Damage or Spilled Liquid Inside the Device
You must position the diffuser where it can benefit from natural airflow while remaining completely stable. Because it uses undiluted fragrance oils without water, tipping the unit can cause the liquid to spill into the internal mechanisms and cause damage.
The Diffuser Completely Stops Working / Defective Unit
The Neo Diffuser comes with a One-Year Warranty. If it stops working unexpectedly, contact customer service at info@flairdiffusers.com. If your order arrives damaged, email sales@flairdiffusers.com as soon as possible with your order number and a photo of the item's condition to work toward a replacement.
STILL HAVE QUESTIONS?
We're happy to help! Please email us at info@flairdiffusers.com and we will get back to you within 24 hours.